What's the difference between a monogram and embroidery?
These terms are confusing to most. Embroidery is the stitching. Monograms are the three letters that are your initials. People often ask us to "monogram a name." A name can only be embroidered, not monogrammed. So, when you are choosing fonts or monograms, please keep in mind to only choose a monogram style if you are submitting initials. If you are submitting a name, choose a font style.
 
What's the correct order for initials?
There isn't a right or wrong order to monogram initials. Different countries have different traditions. The most common order for a single lady is her first name initial followed by the last name initial and then the middle name initial. A boy or man can request a straight monogram in the order of his name. For example, the monogram would consist of the first name initial followed by the middle name initial and then the last name initial. He can also request a diamond monogram in the order of the first name initial, last name initial and middle name initial.

What if I want to order for a couple using a combined monogram?
Combined monograms are so common and a great way to give a gift to a newly married couple.  Please enter the bride's name as the "first name initial", the grooms name as the "middle name initial" and their married last name as the "last name initial".  We'll take care of the rest...the monogram will have the bride's initial on the left, the grooms initial on the right and their new last name initial larger, in the center.
 
How is my order shipped?
In order to keep our shipping costs low, we prefer to use Priority Mail with delivery confirmation. If you need an order shipped very quickly, we will gladly ship your package via UPS or FedEx. Just specify your preference when you place your order and we will contact you regarding the additional shipping charge.
 
What is the lead time?
Orders usually ship within two weeks however, during some seasons lead time may be 3-4 weeks.  Feel free to email for more specific turn around times. (sales @ monogram chick.com).  Shipping time varies from 3-8 days depending on where it is being shipped. The order is shipped from Georgia. Sometimes, we can accommodate a rush order. Please tell us your time line if you need it in a hurry. Typically, there is a $5 rush fee when requested around peak order time such as holiday, graduations, etc. We usually ship in one week or less without the rush fee but please be sure to contact us if you need it more quickly and we'll do our best!
 
How do I care for my embroidered item?
All baby items can be washed and dried however, please take special care with your embroidered item. Do not wash it with other items that have buttons, zippers or anything else that could snag the embroidery. Shirts and other clothing items should be washed inside out on a gentle cycle unless specified otherwise in the garment. Monogram Chick is not responsible for damage to the products by misuse, normal wear or by dry cleaning. Items that are white with only embroidery on embellishments can also be bleached without worry of the thread color fading. We use the finest threads to ensure they are colorfast!
 
What is your product guarantee?
Monogram Chick makes a substantial effort to meet high expectations for quality products. We provide detailed product descriptions, reliable shipping and excellent customer service. Should you have any questions or concerns, please contact us by phone or email.
 
What does the price include?
The price includes all personalization for all of our products. If you want a date, phrase or design, please contact us by phone or email to discuss additional charges.
 
Do you embroider more than monograms such as phrases, poems, etc?
Yes, feel free to contact us.
 
Is your monogramming and embroidering done in house?
Yes, we do all of the monogramming and embroidering in our studio. With close attention to detail in every piece we endeavor to create your special item.

How will my personal information be used?
We love our privacy and respect yours. We will never sell or share your information with any outside party. Your information is solely used to process and ship your order. We do offer specials, product updates, trend alerts, etc via an email newsletter throughout the year. You're email will be added to this list unless you specify that you do not want to receive the newsletter.

What is the sales tax?
The sales tax in Georgia is currently 7%.

My order is a gift along with one item for myself. How can it be shipped?

If you're like us, you shop for your gifts and usually end up adding something for yourself too.  We ask that when placing an order that will be sent directly to the recipient that you place that order separately from any orders being shipped to you.

Can you include a card for gifts, gift wrap and/or gift boxes?
Each item that leaves our studio is wrapped in a clear cellophane bag with ribbon to match the product. We receive rave reviews on our packaging, whether it is a gift or a personal indulgence the presentation is nothing less than adorable. A gift message without pricing will be included in the package & you will receive an email with your invoice details.
 
What are the rules of monogramming?
 
Monogram (noun) sign of identity usually formed of the combined initials of a name. According to Webster, a monogram is a sign of identity. What better way is there to identify yourself? I am often asked about the appropriate order of a person's or couple's initials when creating a monogram. We hope this helps to shed some light on traditional and modern monograms. In the 19th and early 20th centuries the rules for monogramming were simple. Stacey Reese Woods would easily recognize her monogram as

The earliest female monograms had the first name initial on the left, middle name initial on the right and last name initial larger in the center. This monogram is still used most often today. As monograms began to cross gender lines the traditional male monogram emerged as having the letters of equal size in order of first initial, middle initial, and last initial. This monogram is still used today by both males and females. The monogram for Steven Nicholas Woods would read

As times have changed so have the traditional monogramming rules. It is quite common to see a joint monogram for couples. The join monogram for Stacey & Nicholas Woods would read.

Typically, the female's first initial is on the left, the male's first initial is on the right and their last name initial is larger in the center. Another common, more modern monogram is the Block Monogram in which the first initial and middle initial are stacked on top of each other to the left of a larger last name initial. Of course, the block monogram can also be used as a joint monogram as well with either all lowercase or all uppercase letters.

It is also quite common to embroider names. The name can be in a countless number of fonts, adorned by a variety of different designs, the creativity is endless!

 
 
 
 
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