What's the difference between a monogram and embroidery?
These terms are confusing to most. Embroidery is the stitching. Monograms are the three letters that are your initials. People often ask us to "monogram a name." A name can only be embroidered, not monogrammed. So, when you are choosing fonts or monograms, please keep in mind to only choose a monogram style if you are submitting initials. If you are submitting a name, choose a font style.
What's the correct order for initials?
There isn't a right or wrong order to monogram initials. Different countries have different traditions. The most common order for a single lady is her first name initial followed by the last name initial and then the middle name initial. A boy or man can request a straight monogram in the order of his name. For example, the monogram would consist of the first name initial followed by the middle name initial and then the last name initial. He can also request a diamond monogram in the order of the first name initial, last name initial and middle name initial.

What if I want to order for a couple using a combined monogram?
Combined monograms are so common and a great way to give a gift to a newly married couple.  Please enter the bride's name as the "first name initial", the grooms name as the "middle name initial" and their married last name as the "last name initial".  We'll take care of the rest...the monogram will have the bride's initial on the left, the grooms initial on the right and their new last name initial larger, in the center.
How is my order shipped?
In order to keep our shipping costs low, we prefer to use Priority Mail with delivery confirmation. If you need an order shipped very quickly, we will gladly ship your package via UPS or FedEx. Just specify your preference when you place your order and we will contact you regarding the additional shipping charge.
What is the lead time?
Orders usually ship within two weeks however, during some seasons lead time may be 3-4 weeks.  Feel free to email for more specific turn around times. (sales @ monogram chick.com).  Shipping time varies from 3-8 days depending on where it is being shipped. The order is shipped from Georgia. Sometimes, we can accommodate a rush order. Please tell us your time line if you need it in a hurry. Typically, there is a $5 rush fee when requested around peak order time such as holiday, graduations, etc. We usually ship in one week or less without the rush fee but please be sure to contact us if you need it more quickly and we'll do our best!
How do I care for my embroidered item?
All baby items can be washed and dried however, please take special care with your embroidered item. Do not wash it with other items that have buttons, zippers or anything else that could snag the embroidery. Shirts and other clothing items should be washed inside out on a gentle cycle unless specified otherwise in the garment. Monogram Chick is not responsible for damage to the products by misuse, normal wear or by dry cleaning. Items that are white with only embroidery on embellishments can also be bleached without worry of the thread color fading. We use the finest threads to ensure they are colorfast!
What is your product guarantee?
Monogram Chick makes a substantial effort to meet high expectations for quality products. We provide detailed product descriptions, reliable shipping and excellent customer service. Should you have any questions or concerns, please contact us by phone or email.
What does the price include?
The price includes all personalization for all of our products. If you want a date, phrase or design, please contact us by phone or email to discuss additional charges.
Do you embroider more than monograms such as phrases, poems, etc?
Yes, feel free to contact us.
Is your monogramming and embroidering done in house?
Yes, we do all of the monogramming and embroidering in our studio. With close attention to detail in every piece we endeavor to create your special item.

How will my personal information be used?
We love our privacy and respect yours. We will never sell or share your information with any outside party. Your information is solely used to process and ship your order. We do offer specials, product updates, trend alerts, etc via an email newsletter throughout the year. You're email will be added to this list unless you specify that you do not want to receive the newsletter.

What is the sales tax?
The sales tax in Georgia is currently 7%.

My order is a gift along with one item for myself. How can it be shipped?

If you're like us, you shop for your gifts and usually end up adding something for yourself too.  We ask that when placing an order that will be sent directly to the recipient that you place that order separately from any orders being shipped to you.

Can you include a card for gifts, gift wrap and/or gift boxes?
Each item that leaves our studio is wrapped in a clear cellophane bag with ribbon to match the product. We receive rave reviews on our packaging, whether it is a gift or a personal indulgence the presentation is nothing less than adorable. A gift message without pricing will be included in the package & you will receive an email with your invoice details.
What are the rules of monogramming?
Monogram (noun) sign of identity usually formed of the combined initials of a name. According to Webster, a monogram is a sign of identity. What better way is there to identify yourself? I am often asked about the appropriate order of a person's or couple's initials when creating a monogram. We hope this helps to shed some light on traditional and modern monograms. In the 19th and early 20th centuries the rules for monogramming were simple. Stacey Reese Woods would easily recognize her monogram as

The earliest female monograms had the first name initial on the left, middle name initial on the right and last name initial larger in the center. This monogram is still used most often today. As monograms began to cross gender lines the traditional male monogram emerged as having the letters of equal size in order of first initial, middle initial, and last initial. This monogram is still used today by both males and females. The monogram for Steven Nicholas Woods would read

As times have changed so have the traditional monogramming rules. It is quite common to see a joint monogram for couples. The join monogram for Stacey & Nicholas Woods would read.

Typically, the female's first initial is on the left, the male's first initial is on the right and their last name initial is larger in the center. Another common, more modern monogram is the Block Monogram in which the first initial and middle initial are stacked on top of each other to the left of a larger last name initial. Of course, the block monogram can also be used as a joint monogram as well with either all lowercase or all uppercase letters.

It is also quite common to embroider names. The name can be in a countless number of fonts, adorned by a variety of different designs, the creativity is endless!

*********the petite print*********

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Monogram Chick. The collective work includes works that are licensed to Monogram Chick. Copyright 2011, Monogram Chick ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Monogram Chick or purchasing Monogram Chick products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Monogram Chick or to purchase Monogram Chick products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Monogram Chick. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Monogram Chick used in the site are trademarks or registered trademarks of Monogram Chick

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Monogram Chick disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Monogram Chick does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Monogram Chick does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Monogram Chick shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Monogram Chick has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Monogram Chick product is mistakenly listed at an incorrect price, Monogram Chick reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Monogram Chick reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Monogram Chick shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Monogram Chick without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Monogram Chick or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You agree to indemnify, defend, and hold harmless Monogram Chick, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.